Today email almost the most critical applications for business of any sizes and any backgrounds. The more a business relies on email, the greater need for information management so as to keep information in an organized format for effective and efficiency operation.

An established clinic with hundred customers a day has been using manual booking system for years. As the number of customers keep increasing, the manual booking procedure becomes less adequate to tackle the need and records become very poorly organized.

To tackle the customer need, instead of building everything from scratch, an open source package called MRBS is deployed with customization.

What is MRBS?

MRBS is a free, GPL, web application using PHP and MySQL/pgsql for booking meeting rooms. It's similar in concept to Netscape Calendar, but much cheaper!
Some features:

* Web/Intranet based - Available from any workstation through a Browser
* Simple to follow, Web based options and intuitive presentation
* Flexible Repeating Bookings
* Authentication with your existing user database (eg Netware, NT Domain, NIS etc.)
* Ensures that conflicting entries cannot be entered
* Reporting option
* Selectable DAY / WEEK / MONTH views
* Multiple auth levels (read-only, user, admin)
* Multiple languages supported (translated to Catalan, Czech, Chinese, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Portuguese, Slovenian, Spanish, Swedish, Turkish)
* Stable and in use at many organizations
* MySQL and Postgres support

Demo


For you interest, you can have a look on the original version of MRBS.

http://mrbs.sourceforge.net/mrbs/day.php


Customization


The original MRBS is unable to meet the need of customer. A handful of features are customized to make it's a perfect solution for customer.

* include user login and roles with different access privileges.
* multiple users and facilities and locations are allowed.
* greatly adjust the user interfaces to fit the information presentation for this specific industry.
* increase the ease of use and user-friendliness.
* add the function of printing booking reminder in PDF format.
* add data update log for security check.
* modify to improve the cross-checking of schedule.

SugarCRM is one of the most popular Open Source CRM software systems with almost 180,000 downloads of its free “Sugar Open Source” version as of November 2005, according to its community page. Its popularity is well founded, as it is probably the most mature and arguably the easiest to use Open Source CRM product available. It includes all essential CRM application functions including the calendar, the activities, the contacts, the accounts, the leads, the opportunities, and the dashboard (graphs of key sales and marketing data) modules. The latest version is 5.1. SugarCRM now offers three version, they are named Enterprise, Professional, Community Edition.


Our Work

The free version of SugarCRM also has many modules they can fulfill most of customers' basic needs. Unfortunately, some organizations may find the lack of the very specific functions they want liked reporting. Moreover, someone may even want integration with their existing systems. This is where BCSS with expertise to help.

In today's highly competitive environment, businesses, no matter big or small, are pursuing as many customers as possible. Customers, to certain extent, have been tired of traditional advertising media that diminishing the effectiveness of your marketing campaign. Thanks to the invention of Web 2.0 and the growing popularity of Internet, new tool for promotion is opened. Moreover, they are less expensive, more efficient, scalable and give customers of fresh experience. One of them is RSS news feeds.

Our Project

The customer have previously set up a web forum on PHPBB as communication platform for customers/partners in their specific industry. Instead of updating the industrial news, product information, solutions, etc on manual basis. RSS newsfeeds from some partners are leveraged to use. Class libraries are developed on XML, backend tasks are set and data from a specific channels are collected according to pre-defined schedule. News articles are then directly filtered and inserted into backend database so they are immediately available for reading online.

Marine insurance is a traditional and specialized industry.

Today more and more businesses they are offering web portal also providing RSS news feed as a channel for promotion and increasing customers satisfaction. From customer point of view, this opens a way for keeping informed about most up-to-dated industrial news so as to put yourself at the most advantageous position in competition.

Reading RSS news is as easy as installing a RSS news aggregator plus configuring it for valid RSS feed. The software basically is free of charge. We choose FeedDemon, one of the most popular Windows RSS reader.

Bring the power of RSS right to your Windows desktop with FeedDemon

* Get your news and information instantly.
* Customize the way you read and organize feeds.
* Download podcasts to your iPod or Windows Media Player.

The easy-to-use interface makes it a snap to stay informed with the latest news and information. You can completely customize the way feeds are organized and displayed. Set up custom news watches based on keywords or use the powerful search to find articles. You can even download podcasts and audio files and have them show up on your portable audio device. In addition, FeedDemon synchronizes with NewsGator Online and the rest of the NewsGator RSS Suite. The software is pre-configured with dozens of feeds, so you can unleash the power of RSS right away.

Source: http://www.newsgator.com

In addition, some software also provide add-in for Outlook, for users they use Outlook to read business emails daily, so they can consolidate all messages into a single platform.

Many companies do not fully utilize their expensive enterprise-grade multi-purpose copier. Most users can only realize the value of this grade of machines for its speed and photocopy functions.

An overlook but really expensive function for this kind of copiers is the scanning capability. For those companies with tons of document requiring filing, a copier of this kind plus a feeder will save much of precious manpower and make things done efficiently.

Of course, a software is required to work with the copier and do the function of indexing before the scanned documents really meaningful to daily operation. Actually this is also known for most administors, but while proceeding to know the skyhigh pricing of the software, most withdrawing their plan.

Using Open Source, it's not far away from building the indexing within viable budget. In Open Source, there are some publicly available libraries that can provide the function liked OCR while there are also some open source package that can provide the function of indexing. The two can be integrated into a perfect solution to replace the skyhigh imaging solution from copier vendor, of course at a very discount costing.

You are welcome to contact us for further information.